Contact us

Frequently Asked Questions

How can I get in touch with the concerned person for a call to discuss?

You can send us an email at [email protected] or simply fill up the contact us form. Usually our team will get back within 6 hours time however, you will receive an instant mail response when you share your details with us using the contact us Form.

Do you follow your own CAD standards or those which we prescribe?

We set up CAD standards as furnished by the client.However in absence of prescribed standards we use default standards conforming to OSHA Rules, AIA, AISC, BS or ISO guidelines.

What kind of turnaround time is expected?

The turnaround time could be as low as 8 hours for your query; this is only in case of time difference. In case the timing is within our official working hours, we can get back within 1 hour or so, depending on the need of the client. You will also get a response from us within that time, at the most on your mail.

What is the file size which we can upload on ftp?

There is no quota for the ftp account. It’s unlimited and can be created at our own server.

Upto what file size can the attachment be sent through mail?

Upto 10MB attachment is fine through mail. In case of the bigger attachment than 10 MB, it is better to upload the files to FTP. Please send us a mail at [email protected] to request for the FTP account details.

How do we communicate ?

Communicating with us is very easy. We have our contact numbers for India, US and Canada on the website. We are available on whatsapp, Skype, Zoom, Team Meetings, Webex and in case you use any other different platform then also we can use that to communicate with you. We are very prompt in responding through emails as well.

How can payment be made?

Payment can be made by wire transfer to our bank account from anywhere in the World. We also accept online payments through PayPal. Please free to contact us for the Bank details as and when it is needed.

How different does the drawing look if done offshore?

We produce the same drawings and standards provided by you and the drawing is the same if not better.

Do you spell-check your drawings?

We not only spell-check but also proof read the drawing after a check plot is taken.